SHRIVIK is committed to enhance customer satisfaction by meeting the customer requirements in all aspects. We shall achieve this through:
- Customer Satisfaction
- Provide value for money
- Be a reliable Supplier
- Timely Delivery
- Continual Improvement
- Appropriate Technology
- Trained Workforce
Total Quality Approach The strategy we adopt:
- Make commitments, we fully understand and believe we can meet
- Applying lessons learned from past performance and implementing preventive measures during job planning, preparation and execution;
- Establishing metrics, then monitoring and analyzing results on an on-going basis to verify and validate out processes and performance, and make improvements as needed
- Setting goals for continual improvement based on measured results and customer input